JustAnswer Blog: Tech Support

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What's the best email app? That depends on your preferences.

There are dozens of email apps, each offering different features - and bugs.

What’s the best email app?

If you’re just a normal human and not a computer geek, the best email app can be hard to identify

What’s the best email app? That’s a question that thousands of email users ask every day, seeking a way to simplify their lives – or at...

Your computer issues, solved

Your computer issues, solved

Whether your screen freezes or you can’t get your printer to work, laptop problems are a part of everyday life. It’s easy to panic when confronted with a computer problem since visiting a computer store or returning your laptop to the manufacturer can be expensive and take weeks for repair....

Is your phone safe from hackers?

Is your phone safe from hackers?

Mobile phones dominate our lives these days. From the moment we wake up, to browsing Facebook until we fall asleep, we now use them to organize our lives, plan our time off, and pay our bills.

Many people also track their spending and set detailed budgets on specialist...

New iPhone

Photo Credit: Flickr/Robert

iPhones: Top 3 Reasons to Upgrade

By Carolyn Hauck on October 29, 2015

At the end of last month Apple announced the new release of iPhone 6 and 6s. Now that it has been a few weeks, and some bugs are getting worked out; you might have started to wonder if it’s worth the $600 price tag. So what are the major improvements with the new model?

Old Phone

Photo Credit: Flickr/Scott Schiller

Are Updates OK for Old Phones?

By Carolyn Hauck on October 06, 2015

A few weeks ago Apple rolled out its iOS 9 update for iPhones no older than 4s, tablets no older than the 2 and 5th generation iPod touch. And yesterday, Android began its roll out of 6.0 Marshmallow for Nexus Platforms 5, 6, 7, 9 and Player.

So our big question: If...


Photo Credit: Flickr/Sonny Abesamis

True or False: A Magnet Can Destroy Your Devices

By Carolyn Hauck on September 29, 2015

 We’re going to start by answering, True: A magnet could destroy the hard drive on your computer. But that magnet would have to be something like this one: ...

Online Protection

Photo Credit: Flickr/Windell Oskay

What You Should Know: Protecting Your Personal Information Online

By Carolyn Hauck on August 25, 2015

Know the Risks: Protect Yourself Online

We invest money in security systems for our houses and cars, but how many of us are taking what is now considered necessary precautions to ensure our personal information and our identity is secure online? Online...

Power Cord

Photo Credit: Flickr/Theilr

True or False: Off-brand device chargers work just as well

By Carolyn Hauck on June 09, 2015

You run into a convenience store for something to drink and while you’re there you see an inexpensive phone charger and realize you need to replace yours. Do you spend the $3 on the off-brand charger, or do you save your money and spend the extra cash on a brand name one?


Why the Reboot is a fix-all

By Carolyn Hauck on May 12, 2015

Ever wondered why turning your computer on and off seems to fix nearly every issue? Or have you ever paid a technician a high fee only to have them instruct you to reboot? We got curious about the apparent reboot fix-all...

Photo Credit: Flickr/zinbads

Get your DVR working properly for the Olympics

By Jessica on February 06, 2014

Like many people, if you have a DVR (Digital Video Recorder), you will probably be recording some of the Olympic events.  But DVRs can come with their own set of hassles, and sometimes problems come up when you’re trying to save to a DVR.

If you’re currently dealing with DVR problems,...